To make sure a product qualifies for a quality return, check our quality promise policy. Please complete this form to help us understand what issue you’re experiencing with your product(s).

You’ll need the following:

1. Photos*showing:

• Full item
• Close-up of the issue
• Size dot
• Receipt (if in-store purchase)

*Save photos in JPEG format, maximum size 4 MB

2. Order ID (if online purchase)

3. Style number

If your quality return request is approved, we'll provide details for shipping your product(s) back to us. Or instead of completing this form, visit a freedman's store so we can assist you in person.